Last updated: November 2025
This Privacy Policy explains how Little Chums Baby Shop (“we,” “our,” “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://littlechumsbabyshop.co.ke.
We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and lawfully.
Little Chums Baby Shop
📍 Tasia, Embakasi, Nairobi, Kenya
📞 +254 704 645236
📧 info@littlechumsbabyshop.co.ke
🌐 www.littlechumsbabyshop.co.ke
We collect personal and non-personal data in several ways to provide our services effectively:
When you interact with our website or make a purchase, we may collect:
Full name
Email address
Phone number
Shipping and billing addresses
Payment information (handled securely via trusted third-party processors)
Account login credentials (if you create an account)
When you browse our site, we may collect:
Device type, browser type, and IP address
Pages viewed, time spent, and referral URLs
Cookies and similar tracking technologies (see Section 9)
If you subscribe to newsletters or contact us directly, we may collect:
Communication preferences
Customer feedback and reviews
Social media handles (if you connect through social channels)
We use your information for purposes such as:
Processing and fulfilling orders
Communicating order updates and support responses
Managing your account and preferences
Personalizing your shopping experience
Improving our website and product offerings
Sending promotional messages (only if you opt in)
Preventing fraud, unauthorized access, or illegal activities
Complying with legal obligations under Kenyan law
We take data protection seriously and implement:
SSL encryption for all online transactions
Restricted staff access to personal data
Secure servers and payment gateways (e.g., M-Pesa, Paybill integrations)
Regular security updates and backups
While we strive to use industry-standard measures, no online platform is completely immune to risks. We encourage customers to keep passwords secure and log out after use.
We do not sell or rent your personal information.
We may share your data only in the following cases:
With service providers (e.g., delivery couriers, payment gateways) who help us operate efficiently.
With government or regulatory authorities if required by law.
With trusted marketing or analytics partners (only aggregated or anonymized data).
All third parties are required to maintain confidentiality and comply with applicable data-protection standards.
We retain your personal data only as long as necessary for:
Completing transactions and fulfilling legal or tax obligations
Maintaining account history for customer support
Fulfilling regulatory or dispute-resolution requirements
When data is no longer needed, it is securely deleted or anonymized.
Under the Kenya Data Protection Act (2019), you have the right to:
Access the personal data we hold about you
Request correction or deletion of inaccurate data
Withdraw consent to marketing communications
Object to or restrict data processing in certain circumstances
To exercise these rights, please contact us via info@littlechumsbabyshop.co.ke.
Our website is intended for adults and parents. We do not knowingly collect personal data from children under 18 years.
If you believe a child has provided us with personal information, please contact us so we can remove it promptly.
We use cookies to enhance your experience and analyze site performance.
Cookies help us:
Remember items in your shopping cart
Recognize returning customers
Improve website functionality and marketing
You may choose to disable cookies in your browser, but some parts of our website may not function properly.
If you opt in to receive our newsletter or promotions:
We may send you emails or SMS updates about new arrivals, discounts, or store events.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.
We comply with anti-spam and consent-based communication laws in Kenya.
Our website may contain links to third-party websites (e.g., payment processors, courier tracking pages).
We are not responsible for the privacy practices or content of these sites. Please review their policies before providing personal data.
We may update this policy periodically to reflect changes in operations or legal requirements.
The updated version will be posted on this page with a revised date.
We encourage you to review this policy regularly.
For questions, requests, or complaints about this Privacy Policy, please contact:
Little Chums Baby Shop
📍 Tasia, Embakasi, Nairobi, Kenya
📞 +254 704 645236
📧 info@littlechumsbabyshop.co.ke
🌐 www.littlechumsbabyshop.co.ke
